Overview:
Coordinate all administration duties required in the Group Learning and Development projects and initiatives directed by the L&D Manager. Maintain and manage all training records required as per L&D reporting (internal and external) and ensure hard copies and soft copies are up to date, and reporting is available when required by the L&D Manager.
Key Job Functions:
Administration
- Receiving, responding to support requests across the business (Skills Related)
- Submit and manage reports on Training activities, competency, and results. (Online/facilitated assessments/training).
- Liaising with management to select learners for Learnerships and training initiatives. Preparation of learnership contracts with learners, vendor, and TETA.
- Assisting / Liaising with TETA and Vendor coordinators and preparing related administrative documents and collating required Learner information documents, Project Implementation Plans, Training Registers, etc.
- Obtaining the necessary/required documentation from learners.
- Creating Training Agreements.
- Maintaining all Training Expenses & Budgets.
- Vetting of Vendor Accreditation, Licenses, and Registration.
- Capture and collate all training-related documentation for WSP / ATR reporting.
- Assist with mapping out annual training plans where required, and assist with Design and development of training programs (in-house/external).
- Liaising with Vendor accounts and obtaining financial details (Invoices/POP’s).
- Arrangement of Training dates, Location, Vendor & Delegates.
- Management of training records.
- Liaising with management to determine training needs.
- Identifying training needs by evaluating strengths and weaknesses.
- Support and mentor new employees.
- Use known education principles and stay relevant on new training methods and techniques.
- Monitor employee performance and response to training.
Steinweg Academy
- Maintain, manage, and implement all learning materials on the online learning system (Steinweg Academy E-front)
- Enrolling and onboarding new users, and reporting on user enrolments and course completion rates on the learning platform.
- Receiving, responding to, and executing on support requests across the business (Global and Local), through the LMS, Steinweg Academy inbox, and work email/inbox.
- Providing reports on user engagement, course completion, course progression and user progression. (This includes Global, local, and departmental)
- Creation of new users and placement of current users on the different projects. (This includes the Thrive, Controller, SHOC, and Agent induction projects.)
- Management, reporting, creation of courses and assessments, as well as maintenance of course content, assessments, users, and curriculums per project.
- Providing support to the learning and development team.
- Supporting the development of corporate learning experiences to improve onboarding, performance, and the growth of employees.
- Conducting instructional research and analyse diversity of learners and contexts.
- Keeping project documentation and course folders organised.
- Learn and research the newest trends in corporate learning.
Instructional Designing
- Assist the L&D Specialist as and when required.
Training – Internal & External
- Create training schedules, Book classrooms for training (Step-up and prep).
- Sourcing External Training Services where required for the upskilling of staff.
- Hands-on experience coordinating multiple training events in a corporate setting.
- Arranging over-border compliance Training.
- Management of Training Partner/Vendor Database.
- Coordinate the Partnership with internal stakeholders and liaise with experts regarding instructional design.
- Market available training to employees and provide necessary information about sessions.
- Deliver specific training both in the classroom and remotely.
- Arrange and manage internal and regional training events end-to-end.
- Manage Classroom Admin by collecting and capturing training Registers. Prepare and disseminate material.
- Manage and maintain all facilitation documents, this includes filing, archiving, scanning, and capturing.
- Act as a point-of-contact for vendors and participants.
- Resolve any issues as they arise onsite.
- Manage and maintain Training Reminders, training feedback forms, and logbooks.
- Manage and maintain assessments by updating assessments, host assessments (Invigilate), and reporting on assessments.
- Research and recommend new training methods, like gamification Requirements.
- Provide details of training expenditure incurred for all projects (Internal and external)
- Conduct organisation-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
- Market available training to employees and provide necessary information about sessions.
- Working with SHERQ dept. for Mandatory training for Certification, Upskilling, Reskilling and recertification for all Machine operator training and SHERQ related interventions (1st Aid, Fire Fighting, SHE Rep, Incident Investigation, etc.)
Graduate Program
- Obtaining CVs from Graduates and arranging Interviews.
- Assist in interviews and appointing of Graduates to partake in the Steinweg Graduate Program.
- Inducting and onboarding of Graduates.
- Participation in Learning Experiences.
- Monitor, maintain, and managing of Logbooks on a weekly basis.
- Communicating Project plan changes, edits and updates with Line Managers and Graduates regarding progress on the program.
- Management of Leave Processes on the system related to Graduates.
- Prepare the Steinweg Academy Reports on the graduate progress in the program.
Bursary Programs
- Obtaining CVs from candidates and arranging Interviews.
- Assist in interviews and the selection of candidates to partake in the Steinweg Bursary Program.
- Inducting and onboarding of candidates that was selected and awarded the bursaries.
- Assist in obtaining relevant documentation from training providers.
THRIVE
- Liaising with clients to obtain registration forms.
- Attending to Online queries and managing the THRIVE email inbox
- Enrolling and onboarding new users, and reporting on user enrolments and course completion rates on the learning platform
- Providing reports on user engagement, course completion, course progression and user progression
- Providing support to the learners
- Keeping project documentation and course folders organised.
Requirements
Education
- Matric
- Certification SDF is compulsory.
- Certification (e.g., Facilitator, Assessor, Moderator) is advantageous.
- Qualification in Education, Training, HR or related field and experience.
Experience
- Minimum 2 years’ experience as an SDF – Essential (ATR/WSP)
- Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role.
- Experience in e-Learning development using various content development tools (Articulate 360 Storyline, Adobe Captivate, Courseware, etc.)
- Experience with SAGE 300 Skills Module
- Proficiency in Learner Management Systems (eFront, Moodle, Talent LMS, iSpring, etc.).
- Related experience working in a Corporate Administrative function.
- Minimum 2 years’ experience in administration
- Facilitation (presentation) skills will be an advantage.
Technical Skills
- Willingness to stay up-to-date with new methods and techniques in corporate training.
- Proficient in MS Office (esp. Excel).
- Dashboard reporting and Learning analytics reporting skills.
- Ability to speak to customers
- Ability to work in a team environment
- Ability to take instructions
- Ability to give instructions
- Ability to work under pressure
- Ability to organise, plan and prioritise
- Ability to work to strict deadlines
- Ability to process information
- Ability to resolve problems promptly
- Ability to execute plans
Join Steinweg to ensure our services exceed client expectations. Apply now to become part of our dynamic team!
Interested?
Please send your CV to recruitment@za.steinweg.com