Job Summary:
Full operational management of the SA Transport businesses and expanding the business through new clients and markets or partnerships, including:
- Developing and implementing long-term operational/technological strategies in line with business objectives and growth
- Train, guide and support staff in strategy, operational effectiveness, and technology execution
- Managing daily operations with the management team to drive service delivery and swift problem resolution
- Driving customer-focused culture (internal & external)
- Commercial mindset to grow, evolve and diversify the business (Geographically and services)
- Ensuring efficiency, productivity, and alignment with strategic goals
- Operating system management and development, incl SOP’s
- Strong systems focus and technological advancement of the business
- People management – staff growth, enhancement and succession planning
- Management and growth of both Operations and Admin teams
- Risk Management;
- Ensuring compliance throughout in conjunction with HSE Manager and developing policies and procedures and managing adherence thereof
- Key account management & growth
- Implement new client contracts from an operational & administrative perspective
- Constantly review market conditions across the SA Transport environment
- Operational excellence.
- Building & strengthening network
- CARLO accuracy & liveness
- Customer feedback (internal/external)
- Enhancing data visibility
- Dashboards
- Telematics & BI effectiveness
- Supplier relations and strong haulier retention
- Financial & Admin. Control
- Daily Management Feedback / Actions
- Solutions/proposals across the business and to internal business units
- Manage business in line with budgets and all financial aspects
List of Key Result Areas
- Ensure that operational processes are current and being always followed / Improved
- Put new & existing business SOP’s in place
- Manage business units and divisions throughout SA
- Strong relationships with internal stakeholders
- Develop the culture & motivate the full team
- Work closely with the national offices to ensure efficient service delivery
- Strong communication at all levels to ensure swift, decisive progress
- Manage the financial aspects of the Transport division in line with budgeted KPI’s
- Ensure compliance with all relevant statutory requirements
- Evolve operational, financial & commercial BI visibility of where business is tracking over a short, medium and long term
- Resolve queries quickly & effectively to mitigate business risk
- Establish and maintain relationships with key clients
- Develop & manage supplier relationships
- Drive operational excellence.
- Demonstrate leadership skills at all times.
- Manage operational KPIs throughout the country
- Other Responsibilities
Key Performance Indicators to be adhered to include
- Financial / Operational execution
- Commercial Drive
- Administration management
- Leveraging systems
- Financial revenue maximisation/targets
- Direct and internal service focus
- Divisional Growth
- Diversification
- Staff development
Inherent Key Requirements of the job
- Education: Degree/MBA in Business Management, Operations/ Logistics Management, Project Management or Engineering
- Experience: 10 years of professional experience in operations or a senior leadership role is required
- Proven history of business growth, developing and implementing long-term operational strategies in 3PL/4PL environment
Interested?
Please send your CV to recruitment@za.steinweg.com