Overview:
Responsible for handling and following up on transport logistics for both import and export cargo operations as well as local and transit cargo, and ensuring proper clearance of documents, relevant charges, and payment thereof in line with company procedure.
Key Result Areas
Logistics Operations Planning & Implementation
- Plan and organise transport logistics in the division as assigned
- Follow up with transporters on cargo movement as instructed
- Provide loading instructions to transporters
- Follow up on truck and train movement from loading stage until final delivery.
- Follow up on cargo tracking and issue status reports to client and company
- Ensuring proper border clearances as per Customs regulations
- Ensure proper planning of daily transport operations tasks as assigned by your manager
- Check, follow up and update the schedule of daily transport logistics
- Set up task priorities based on customer assignments and shipments
- Set up daily operational targets and plan of achievement.
- Liaise with terminal operations team and transfer team on proper stuffing, loading and transfer of container cargo
- Following up on consignment and truck documents for proper transportation and delivery in line with documentations
- Collaborate with import & export controllers on the status of clearance of clients’ cargo, and receive the necessary documentation.
- Arrange payments for all relevant transport charges
- Liaise with import controllers to ensure all consignments are properly received and assigned to respective destinations within a reasonable time
- Manage booking of cargo and trucks
Leadership & Management
- Train and guide junior staff on work processes and procedures
- Guide and assist junior/new controllers on proper transport processes
Customers/Clients care & correspondences
- Ensure clients/customers are timely informed on the status of their cargo in transit
- Attend to client queries and provide prompt solutions
- Ensure clients/customer services are properly met with accuracy
- Schedule and attend calls & meetings with clients and customers
- Ensure attending to clients’ emails and tasks with priority
- Keeping supervisor or manager and the team informed about any potential additional charges which may delay operations
- Ensuring all the correct documentation is sent to the responsible parties on time
Managing Reports
- Provide status reports to supervisor and/or manager on cargo transport and arrival destinations
- Prepare and provide transport logistics reports to your immediate manager
- Organise reports and ensure they are accurate
- Assist Manager in report reviews and clarifications.
- Advise Management immediately when agreed procedures cannot be conformed to.
- Report any incidents/damages to Management for immediate solution
Departmental costs & budgeting
- Control cost estimates and pricing on transportation
- Control clients/customers chargeable rates and ensure favorable charges rates for the company
- Ensure no loss is attracted to employer from position holding
- Responsible for losses and profits incumbent to the position
- Advice company on transport operations and profit maximisation strategies.
Performance management
- Ensure job is performed to a high standard of excellence
- Ensure accuracy of daily tasks and reports
- Readiness to be assessed on job performance level
- Readiness to be kept under an improvement plan in case of poor performance
- Participate in employees’ job performance meetings in the division/department
- Ensure job performed subject to SOP and policies
Discipline management
- Attend work on time and uphold time management
- Abstain from late comings and abscondments
- Follow company ethics and practices
- Ensure good behaviour and respect in the company
Invoice & Files management
- Ensure that the invoices for transport charges are accurately and expeditiously raised and shared for payment
- Ensure proper billing of clients
- Manage invoices, shipping files and all documentation in the division/department
- Ensuring all the correct documentation is sent to the responsible parties on time
- Opening files on BOS for their respective transactions as per procedure
- Allocation of invoices for their respective files
- Manage preparation and handling of customs documents
- Manage invoicing and ensure the charges are correct
- As a responsible controller, to be able to justify any discrepancies arising from your files and invoices
- Ensure timely clearance of files and proper invoicing is done
Health & Safety Compliance
- Always comply with health and safety rules and procedures in the division
- Ensure proper wearing of personal protective equipment (PPE)
- Report health issues to the manager and escalate to human resources and the safety coordinator for proper procedure
- Report any incidents/damages to Management for actioning
- Participate in health and safety training for improvement with the division
Others
- Perform other duties as may be assigned by supervisor/manager
Skills Required
- High-level communication skills
- Problem-solving and Decision-making skills
- Ability to work under Pressure
- Management & leadership skills
- Interpersonal skills
- Accuracy
- Proactive and decisive
- High Level of computer literacy
- Microsoft Package (Word, Excel, PowerPoint)
- Microsoft E-mail & Outlook program
- Knowledge of special computer programs/software’s; SAP, BOS, TANCIS, etc
Education
- Advanced Diploma or Bachelor’s degree in transport logistics management, Clearing & forwarding, business administration, or related field of study
- 2+ years of experience in progressively in transport logistics management
Join Steinweg to ensure our services exceed client expectations. Apply now to become part of our dynamic team!
Interested?
Please send your CV to BridgeTz.Recruitment@za.steinweg.com